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Dostałem dziś maila z Malindo Air:

Dear Valued Customer,

Thank you for your continued support towards Malindo Air.

Further to our updates on the data breach, we would like to advise that the data exposure has since been contained.

As a result of the findings, two former employees of our e-commerce services provider, GoQuo (M) Sdn Bhd in their development centre in India had improperly accessed and stole the personal data of our customers. The matter has been reported to the police both in Malaysia and India.

Malindo Air has been working closely with all the relevant agencies including the Malaysian Personal Data Protection Commissioners and the National Cyber Security Agency (NACSA) as well as their counterparts overseas.

We wish to reiterate that this incident is not related to the security of our data architecture or that of our cloud provider Amazon Web Services. All Malindo Air's systems are fully secured and none of the payment details of customers were compromised due to the malicious act.

As a forward proactive measure, data forensics and cyber security experts have been brought in to review all our existing data infrastructure and processes.

We have also initiated auto-reset of all customer passwords and would like to caution our customers to be wary of any suspicious and unsolicited calls and/or emails.

Please feel free to reach out to customer_care@malindoair.com if any further assistance is required.


Capt. Mushafiz
CEO, Malindo Air

Ja dziś dostałem identycznego maila. Bilet kupowałem dokładnie rok temu, ale przez trip.com

Ja też kupowałem przez jakieś OTA